Archive for March, 2013

Emergency Medical Care Free to Tourists in Panama

Most of the time, vacations go off without a hitch. We manage to survive crazy cabbies, strenuous hikes, slippery slopes. But sometimes, things happen: one simple misstep, or a virus you can’t shake, and you find yourself in need of medical care. Well, here’s some good news if you are considering a trip to Panama.

In 2011, the government announced it would provide free emergency medical care to tourists arriving via Tocumen International Airport, valid for the first 30 days of their stay.

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In 2011, Boquete Garden Inn guests Virginia and David experienced the benefits of this program firsthand. As she was leaving a restaurant, Virginia fell and broke her leg. Jason and our manager Danny visited the couple at Chiriqui Hospital to ensure Virginia was OK and provide her with information about the Panama Tourism Medical plan (Note: Not all hospitals in Panama are aware of the program).

Virginia needed surgery and a four-night stay in hospital. Thanks to the plan, the bill was only $400. (US residents: Imagine how much that would have cost back home!) They were both very pleased with the quality of care and we’re happy to report that when we saw Virginia during her most recent visit to Boquete Garden Inn, she was back to her regular self!

How do I get covered?

Once you land at Tocumen International Airport, visit the Tourist Information Center, located on the lower level, in the Immigration zone of the airport. There you will receive a brochure with information and a user card. If, during the first 30 days of your stay, you need emergency medical attention, present this card, along with your passport, at the hospital.

The insurance policy covers accidental death (up to $20,000 dollars), hospitalization and medical expenses for injuries due to accidents, or in case of contracting a disease in Panama (up to $7,000 dollars), expenses for dental emergency (up to $ 2,000 dollars), administrative legal assistance related to the accident (up to $ 3,500), and lost or stolen documents, among others.

What the policy does NOT cover:
- incidents causes by negligence
- accidents related to drugs or alcohol
- accidents that are a result of participation in extreme sports

If you meet this criteria and the hospital refuses free coverage, there is an exclusive hotline for questions and concerns: 204.9300 or 204.2312 (area code is not necessary if you are calling within Panama)